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The Impact of IT Services On Business Growth & Sustainability

Technology is evolving and advancing every day, today it has become a very common practice to work with external vendors to process various business activities, starting with operational things like payroll, inventory management, content development, or hiring through an employment agency to business processes management.  

It is a practice that is becoming more and more widespread that allows companies of all sizes to do their business and grow without major risk or investment when it’s done correctly.

What Is Outsourcing?

Outsourcing is the business practice of hiring a party outside a company to perform services or create goods traditionally performed in-house by the company’s employees and staff. Companies typically engage in outsourcing as a cost-cutting strategy. As a result, it may have an impact on a variety of occupations, including customer service, manufacturing, and back office work.

The practice of outsourcing is subject to considerable controversy in many countries. According to the Grand view research, the global IT outsourcing market size was estimated at $245.91 billion in 2021 and is expected to reach $261.9 billion in 2022.

Businesses of all sizes and from a variety of sectors are becoming more aware of outsourcing techniques. The argument put up by those opposing is that it has led to the loss of domestic employment, notably in the manufacturing industry. Supporters claim outsourcing encourages organizations to focus resources where they are most useful and preserves the principles of free market economies on a global scale.

Outsourced IT Services

Outsourced IT services are contracted IT services delivered directly to the customer. They are responsible for the upkeep and preventative maintenance of your IT infrastructure.

In addition, they also provide onsite and helpdesk support as agreed upon in a service contract. These services can be utilized as a full-scale IT department or to supplement an already existing IT team to enable them to focus on larger-scale company concerns.

Here are some IT services that are commonly outsourced.

  • Application Development
  • Application Maintenance & Support
  • Data Center Operations
  • Database Administration
  • Desktop Support
  • Disaster Recovery
  • Help Desk Outsourcing
  • It Security
  • Network Operations
  • Web Hosting & Operations

Covid-19 Impact

Covid-19 is an event that changes a lot of lives and businesses. It has influenced the outsourcing sphere and brought new IT outsourcing trends. Due to Covid-19 in 2020 many businesses started to use remote work and move their offices from Silicon Valley to less expensive regions, like Texas. 

To save time and money which usually garner all the attention, outsourcing certain operational functions allow access to the latest technology and systems and best-practices in certain activities. Although most businesses may not have the option of investing in the newest technology due to its predicted exponential growth and disruption in the upcoming years, outsourcing will provide them access to the most up-to-date technology, allowing them to remain competitive and relevant.

Businesses now confront a constantly changing environment, including legislative changes, ongoing technological advancements, and the adoption of more sophisticated tactics by authorities, in addition to COVID-19. Businesses are having to reevaluate the best combination of internal and external resources to manage crucial operational processes with visibility, flexibility, transparency, and control as a result of these problems.

In the end, outsourcing has several advantages for business owners. The method enables them to assemble a group of experts without incurring additional costs of full-time employees, new office space, or equipment. With the help of outsourcing, senior management and business owners may concentrate their efforts on the core capabilities of their organization and devote more time to developing new objectives and figuring out how to reach them.

Remote Work and Cybersecurity

Nowadays, companies are forced to work remotely and lack proper cybersecurity expertise. The world economic forum claims that by the end of 2022, the number of permanent remote workers will double. Just like many other high-income industries, after the covid-19 pandemic, IT departments have turned to remote work. And this trend is expected to become one of the long-lasting IT outsourcing trends.

Additionally, Experts estimate that the personal data stolen from social media users is worth $630 million a year. This means that the need for cybersecurity is more relevant than ever. As technology permeates more of our lives, companies need more cyber experts to help the organization get the protection they need in their full-on shift to the digital realm, just in case we accidentally leave backdoors or windows that can cause damage.    

Conclusion

Today the main IT outsourcing trends are the following: the competition in the IT sphere grows and IT companies should provide quality services to support growth, advance technologies, and meet customer expectations. Genesis 360 provides IT and cyber security experts that will protect your organization while helping to meet organizational objectives.

Why Work with Genesis 360?

Genesis 360 provides a full range of IT services to ensure our customers and theirs are always protected, providing everything from email support to cloud backup services and everything in between. We provide advanced Cyber Security Services and the latest network monitoring and firewall technologies. We ensure your data is protected from hacker agents trying to gain unauthorized access to your system through various methods of cyber-attacks.

Genesis 360’s IT Division delivers excellence by providing a team with diverse and comprehensive skillsets to deliver on time and within budget with minimal internal human resource utilization.

Here’s a list of ways Genesis 360 can allow you to safely add value to your organization through Information Technology.

  • Cybersecurity
  • Cloud Services
  • Data and Contact Center Operations
  • Data Life Cycle and Analytics
  • Network & Communications
  • Websites and Portals
  • Custom Web-based and Mobile Apps
  • Content Management
  • GIS/GPS Solutions
  • Digital Transformation
  • Process Automation
  • Managed Services
  • IT Modernization

For more information Visit: https://genesis360.stratinuity.com/

Sources:
Pissarides, Kikis. “Outsourcing Relevancy in a Post Covid-19 Environment.” Deloitte Cyprus, 24 Aug. 2020, www2.deloitte.com/cy/en/pages/tax/articles/outsourcing_relevancy_post_covid19_environment.html. Accessed 27 Nov. 2022
Twin, Alexandra. “Outsourcing: How It Works in Business, with Examples.” Investopedia, 2022, www.investopedia.com/terms/o/outsourcing.asp. Accessed 27 Nov. 2022.

 Article Written By Martine Benimana and Edited  and Reviewed By Deshina Buck of Stratinuity LLC

GENESIS 360, LLC AWARDED $4.1 MILLION DOLLAR CONTRACT FROM BARKSDALE AIR FORCE BASE

Genesis 360 recently won a competitive bid for a 4.1-million-dollar federal contract from the Department of Defense (Barksdale Air Force Base).  The work consists of grounds maintenance, pest control, and other incidental work at Barksdale Air Force Base, Bossier City La.

Genesis 360 President, Craig Stevens stated “I’m extremely grateful to win this contract as Barksdale Air Force Base is where I spent many years of my Air Force career and also where I retired.  It will always be a place I call home.”

Stevens is an Opelousas, Louisiana native and the owner of Genesis 360. After 25 years of service in the US Air Force serving in the 93rd Bomb Squadron, Stevens retired as a Captain and started Genesis 360, LLC in 2011. In 2017, Genesis 360 received it’s 8(a) certification and Veteran Owned certification from the Small Business Administration. Craig has a Bachelor of Science degree in Information Technology and is also a graduate of Leadership Ascension and New Orleans Emerging Leaders.  Genesis 360 is a proud supporter of the community and Stevens currently serves or has served on the board for the Baton Rouge Food Bank, Boys & Girls Club, Dream Teachers, BREC, BR Home Builders Association, Ascension Chamber, Better Business Bureau, and LABI.  Genesis 360 has been selected as 2022 Small Business of the Year by Baton Rouge Business Report, 2022 SBA Firm of the Year for Louisiana, and as one of INC 5000 Fastest Growing Companies in America.  Stevens has been selected as 2022 SBA Business Person of the Year.  He is also a Rotarian, C100 Member, and member of Kappa Alpha Psi Fraternity.

ABOUT GENESIS 360: The mission of Genesis 360 is to put its track record of excellence to work for its federal and commercial clients, allowing them to focus on their core business. As a one-stop shop for construction, grounds maintenance, building maintenance, and IT Services. Genesis 360 serves organizations across the United States. Currently Genesis 360 has offices in downtown Baton Rouge, Houston, and Maryland.

Genesis 360 operates focused on its core values: Integrity first, Service before self, and Excellence in all it does.

GENESIS 360, LLC AWARDED $1.2 MILLION DOLLAR CONTRACT FROM THE ARMY CORPS OF ENGINEERS

Genesis 360 recently won a competitive bid for a 1.2-million-dollar federal contract from the Army Corps of Engineers. The work consists of excavation of levee slides, clearing and grubbing, placement of compacted fill, establishment of turf, borrow pit development, maintenance of access roads and other incidental work in West Feliciana Parish. The period of performance is 230 days.

 

Genesis 360 President, Craig Stevens stated “Genesis 360 is excited to work with the Army Corp of Engineers once again. We have become a house-hold name with the Army Corp of Engineers as well as other commercial and federal agencies due to our proven track record to complete projects ahead of schedule and under budget. We are also passionate about infrastructure and preserving our levees along the Mississippi.”

 

Stevens is an Opelousas, Louisiana native and the owner of Genesis 360. After 25 years of service in the US Air Force serving in the 93rd Bomb Squadron, Stevens retired as a Captain and started Genesis 360, LLC in 2011. In 2017, Genesis 360 received its 8(a) certification and Veteran Owned certification from the Small Business Administration. Craig has a Bachelor of Science degree in Information Technology and is also a graduate of Leadership Ascension and New Orleans Emerging Leaders. Genesis 360 is a proud supporter of the community and Stevens currently serves or has served on the board for the Baton Rouge Food Bank, Boys & Girls Club, Dream Teachers, BREC, BR Home Builders Association, Ascension Chamber, Better Business Bureau, and LABI. Genesis 360 has been selected as 2022 Small Business of the Year by Baton Rouge Business Report, and Stevens has been selected as 2022 SBA Business Person of the Year.

He is also a Rotarian and member of Kappa Alpha Psi Fraternity.

 

ABOUT GENESIS 360: The mission of Genesis 360 is to put its track record of excellence to work for its federal and commercial clients, allowing them to focus on their core business. As a one-stop shop for construction, grounds maintenance, building maintenance, and IT Services. Genesis 360 serves organizations across the United States. Currently Genesis 360 has offices in downtown Baton Rouge, Houston, and Maryland.

 

Genesis 360 operates focused on its core values: Integrity first, Service before self and Excellence in all it does.

 

GENESIS 360, LLC AWARDED $4.7 MILLION DOLLAR CONTRACT FROM THE ARMY CORPS OF ENGINEERS

Genesis 360 recently won a competitive bid for a 4.7-million-dollar federal contract from the Army Corps of Engineers. The work consists of removal of existing sand and supersacks, sifting of sand, hauling and placing of sand foundations, new supersack placement, hauling and placing of sand cover, and other incidental work at Grand Isle and Vicinity in Jefferson Parish. The period of performance is 90 days.

Genesis 360 President, Craig Stevens stated “Genesis 360 is excited to work with the Army Corp of Engineers once again. We have become a house-hold name with the Army Corp of Engineers as well as other commercial and federal agencies due to our proven track record to complete projects ahead of schedule and under budget. We are also passionate about infrastructure and preserving our levees along the Mississippi.”

 

Stevens is an Opelousas, Louisiana native and the owner of Genesis 360. After 25 years of service in the US Air Force serving in the 93rd Bomb Squadron, Stevens retired as a Captain and started Genesis 360, LLC in 2011. In 2017, Genesis 360 received its 8(a) certification and Veteran Owned certification from the Small Business Administration. Craig has a Bachelor of Science degree in Information Technology and is also a graduate of Leadership Ascension and New Orleans Emerging Leaders. Genesis 360 is a proud supporter of the community and Stevens currently serves or has served on the board for the Baton Rouge Food Bank, Boys & Girls Club, Dream Teachers, BREC, BR Home Builders Association, Ascension Chamber, Better Business Bureau, and LABI. Genesis 360 has been selected as 2022 Small Business of the Year by Baton Rouge Business Report, and Stevens has been selected as 2022 SBA Business Person of the Year.

He is also a Rotarian and member of Kappa Alpha Psi Fraternity.

 

ABOUT GENESIS 360: The mission of Genesis 360 is to put its track record of excellence to work for its federal and commercial clients, allowing them to focus on their core business. As a one-stop shop for construction, grounds maintenance, building maintenance, and IT Services. Genesis 360 serves organizations across the United States. Currently Genesis 360 has offices in downtown Baton Rouge, Houston, and Maryland.

Genesis 360 operates focused on its core values: Integrity first, Service before self and Excellence in all it does.

GENESIS 360, LLC SELECTED AS SBA 8(a) FIRM OF THE YEAR

Louisiana Region Small Business Administration (SBA) selected Genesis 360, LLC as the 2022 8(a) Firm of the Year for Louisiana.  The award was given at the 8(a) Annual Retreat in July in New Orleans.  An 8(a) firm is a small business that is owned and operated by socially and economically disadvantaged citizens and that has been accepted into the 8(a) Business Development Program.

Earlier this year, Craig Stevens was selected as SBA Business Person of the Year for 2022 by Administrator Isabella Casillas Guzman, head of the U.S. Small Business Administration.

Company President, Craig Stevens stated “We are honored for being recognized for another prestigious award from SBA.  This is an example of the great team we have that has always been true to our core values of integrity first, service before self, and excellence in all we do.”

ABOUT GENESIS 360: The mission of Genesis 360 is to put its track record of excellence to work for its federal and commercial clients, allowing them to focus on their core business. As a one-stop shop for construction, grounds maintenance,  building maintenance, and  IT Services.   Genesis 360 serves organizations across the United States. Currently Genesis 360 has offices in downtown Baton Rouge, Houston, and Maryland.

Craig Stevens
President and Founder of Genesis 360, LLC

BIOGRAPHY: Craig Stevens is an Opelousas, Louisiana native and the owner of Genesis 360.  After 25 years of service in the US Air Force serving in the 93rd Bomb Squadron. Craig retired as a Captain and started Genesis 360, LLC in 2011. His first job was striping parking lots at shopping centers, after which he was asked to perform other tasks such as painting, sign removals, and lawn service. When the property managers asked Craig to perform construction services, his “aha” moment happened. Commercial clients wanted a “one stop shop” for maintenance and construction services. Craig proceeded to get his Commercial and Residential Construction licenses and the rest is history.

Craig is certified as 8(a), Service-Disabled Veteran, and HUBZONE.  The long-term goal for Genesis 360 is to become the “Amazon” of maintenance, construction, and IT Services in the federal and commercial arena by continuing as a one stop shop for these critical services.  Craig has a Bachelor of Science degree in Information Technology and is also a graduate of Leadership Ascension & New Orleans Emerging Leaders. He is a very proud supporter of the community as he served on the board for the Food Bank, Boys & Girls Club, Dream Teachers, BREC, Home Builders Association of Greater Baton Rouge, Ascension Chamber of Commerce, Better Business Bureau, and LABI.  Craig is also a C100 Member, Rotarian, and a member of Kappa Alpha Psi Fraternity

How Can a One Stop IT Solution Add Value to Your Organization?

As more of our lives have moved online to cope with lockdowns and restrictions on movement, the scammers, hackers, and fraudsters have enjoyed greater opportunities to strike. 

According to Forbes, 2021 saw a record rise in the number of data breaches and ransomware attacks. Unfortunately, this trend will only continue. It’s the darker side of globalization and the mass dissemination of information.

What is Cybersecurity?

Cybersecurity is the practice of deploying people, policies, processes, and technologies to protect organizations, their critical systems and sensitive information from digital attacks. It’s also one of the main challenges faced by companies throughout the country. In this connected world, its essential that organizations and personnel maintain awareness of cybersecurity threats to prevent cybersecurity incidents and corporate data breaches.

Additionally, the recent increase in remote work due to the COVID-19 pandemic means that the need for cybersecurity is more relevant than ever. As technology permeates more of our lives, there will simply be more opportunities for us to accidentally leave backdoors or windows of opportunity open for malicious actors to sneak in and cause damage.

Why Work with Genesis 360?

Genesis 360 provides a full range of IT services to ensure our customers and theirs are always protected.

Having centralized Information Technology infrastructure ensures continuity and provides increase security as our team works collaboratively to deliver all of your data needs securely.  This is the primary benefit of working with Genesis 360.

Also, a One Stop IT Solutions provider means you call one company for all of your Information Technology needs.  From Custom Application Development to Cybersecurity and Data & Analytics solutions, Genesis 360 has you covered. Information technology projects typically requires extensive planning and coordination. Having a decentralized IT team means projects take longer, cost more, and generally requires more internal resources to complete.

Genesis 360’s IT Division solves this problem by providing a team with diverse and comprehensive skillsets to deliver on time and on budget with minimal internal human resource utilization.

Here’s a list of ways Genesis 360 can allow you to safely add value to your organization through Information Technology.

    • Cybersecurity
    • Cloud Services
    • Data and Contact Center Operations
    • Data Life Cycle and Analytics
    • Network & Communications
    • Websites and Portals
    • Custom Web based and Mobile Apps
    • Content Management
    • GIS/GPS Solutions
    • Digital Transformation
    • Process Automation
    • Managed Services
    • IT Modernization

Craig Stevens C100 Member

FOR IMMEDIATE RELEASE The Committee of 100 for Economic Development, Inc. has selected Craig Stevens as a member for 2022.  Current C100 Chairman Tim Temple stated, “Craig brings talent, know-how and an energy to the Committee of 100’s mission of making Louisiana a better place for our citizens, businesses, and industries.”  

Craig is the President of Genesis 360, LLC, a commercial facility maintenance company working with local property management businesses. Under Craig’s leadership, the company has evolved into a full-service grounds’ and building maintenance, construction and IT services company. Genesis 360 has commercial and federal clients across the United States and maintains offices in Baton Rouge, Houston, and Maryland. 

Prior to his work with Genesis 360, Craig was the Director of Operations for Circle K Convenience Stores, Inc., managing over 1,000 employees and presenting the annual P & L financial overview to the owners and stakeholders of the company. Craig has a Bachelor of Science in Information Technology and is a 25 year veteran of the U.S. Air Force. Due to his outstanding leadership, Craig has been recognized by various civic organizations. In 2022, Genesis 360 was named the Baton Rouge Business Report Company of the Year, while Craig was recognized as the 2022 SBA Business Person of the Year. 

The Committee of 100 for Economic Development Inc is Louisiana’s Business Roundtable promoting public policy that makes Louisiana more competitive in retaining existing business and industry and attracting more innovative businesses to Louisiana.